1.They create clarity: "Can you explain more about this situation?"
2.They construct better working relations: Instead of "Did you make your sales goal?" ask, "How have sales been going?"
3.They help people think analytically and critically: "What are the consequences of going this route?"
4.They inspire people to reflect and see things in fresh, unpredictable ways: "Why did this work?"
5.They encourage breakthrough thinking: "Can that be done in any other way?"
6.They challenge assumptions: "What do you think you will lose if you start sharing responsibility for the implementation process?"
7.They create ownership of solutions
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